Digital Sales Agent (DSA0126)

Job Summary

• We are seeking a proactive and customer-focusedDigitalSales Agent to drive revenue growth by converting marketing-generated leads into sales.
• The ideal candidate will play a dual roleactively engaging prospects, following up on leads, and delivering excellent customer support throughout the customer journey.
• This role requires strong communication skills, persistenceand a high level of professionalism.

Key Responsibilities

• Engage and follow up promptly oninbound leads generated from digital marketing campaigns across social media platforms.
• Convert qualified leads into paying customers by effectively communicating productvalue.
• Maintain consistent and strategic follow-up with prospects to ensure high conversion rates.
• Provide timely and professional customer support before, during, and after sales.
• Build and maintain strong relationships with customers to encourage repeat business and referrals.
• Accurately document customer interactions, feedback, and sales progress.
• Collaborate closely with the Communications Manager, Customer Service Officer, and digital marketing team.
• Escalate complex or sensitive customer issues to the Communications Manageror relevant departments when necessary.
• Handle customer inquiries, complaints, and objections with professionalism and empathy.
• Meet and exceed assigned sales targets and performance metrics.
• Stay up to date with product knowledge, promotions, and company offerings.

Requirements & Qualifications

Marketing

• Bachelor’s Degree or equivalent in Marketing, Business Administration,  Communications, or a related field.
• Proven experience in sales, customer service, or a similar role (digital sales experience is an advantage).
• Excellent verbal and written  communication skills.
• Strong interpersonal skills with the ability to build rapport quickly.
• Results-driven with a strong focus on closing sales.
• Ability to multitask, prioritize, and manage time effectively.
• Proficiency in using CRM tools, social media platforms, and basic digital tools.
• High level of professionalism, patience, and emotional intelligence.
• Candidate must live in close proximity to the job location (Lekki Phase 1).

Performance Indicators

• Lead conversion rate
• Response and follow-up time
• Customer satisfaction levels
• Sales targets achievement

Key Competencies:

• Sales and negotiation skills
• Customer relationship management
• Attention to detail
• Problem-solving ability
• Adaptability and resilience
• Team collaboration.

Method of Application 
Interested and qualified candidates should send their CV to: salpha@salphaenergy.com using the Job Position and Location as the subject of the email